海外只招 英国 Softcat, 2nd Line Cisco Engineer

Position Title: 2nd Line Cisco Engineer - MAN0000TC
, A/ a1 o  ^1 `Employer: Softcat
/ [; V7 q+ X- q( Q6 b% v! R, L3 oBrief Introduction:
% B0 C- J5 ^4 `  T5 \. O, N! o1.Work closely with the Service Desk, Incident Management team and the clients.
( x4 y  P0 R* L' _" z- b) F1 n2.Provide 2nd Line diagnose & fix function for IP & Data products.
8 J- ?! ^7 |0 L& u( r3.Carry out accurate logging, tracking and escalation of faults where necessary
4.Be the first technical contact for our customers ensuring you deliver class leading customer service
1 u# \. x, m, Q+ `! l5.Monitor customer networks to proactively identify alarms, understand & resolve fault occurrences
2 F, g: R% f4 Q9 l* `, K0 D# g1 F6.Analyse fault patterns and traffic reports to identify faults in advance, and or make suggestions for improvement
2 S6 z' p* Z! v( v) `6 yRequired:
1.Current CCNA and/or working towards CCNP
& i  ^% T( s7 d* ~0 R6 m' D2.Recent experience working with routing protocols including BGP and EIGRP
3.Experience diagnosing and troubleshooting managed LAN faults
4.Strong communication and customer relation skills
5.Eligible for SC clearance
6.Flexibility to change hours - the role will initially be a core business hours role and is likely to change shift pattern in the future to provide some weekend and evening cover.
4 N' N3 y' h, W8 \, x/ e$ jApplication:https://vodafone.taleo.net/caree ... l.ftl?job=MAN0000TC
* e7 Y# r/ Z& ]3 L: x" PApplication Deadline:11-Feb-16, 7:59:00 AM

谢谢楼主提供下载gf122