Epic Games(上海)聘: IT工程师

最新公司介绍：

希望使用最棒的技术工具使你的卓越的艺术技能达到新的高度吗？想和持续研发数百万套的游戏团队一起工作吗？或者可能成为创造史诗级产品的一部分？如果你对其中任何一个问题的回答为是，我们很愿意邀请你加入位于上海的新的工作室。记住，我们所要做的每件事都是在创造史诗级作品。

Epic Games, 获得诸多奖项，并制作战争机器系列，虚幻竞技场系列，无尽之剑系列等游戏，并开发虚幻引擎的美国游戏工作室，正在寻找拥有天赋的角色设计师来一起参与新游戏的研发。如果你有令人兴奋的游戏中的角色创作作品，就朝我们扔过来吧！

Would you like access to the best tools and technology in the business to help take your already exceptional art skills to the next level? Work with a team that consistently ships multi-million unit-selling games? And be a part of creating something Epic? If you answered yes to any of those questions we would like to talk to you about joining our newly created art team in Shanghai, China where everything we do is Epic.

公司网站：[url=]www.epicgames.com[/url]

IT工程师

职责：
l支持整个技术生态系统的构建（从为需求开始设计解决方案，到将这些方案进行实施整合并维护）。
$ j) Z7 n+ L* M- V( m9 H- el确保所有事故都能及时处理好。
+ h( h. W" i- S4 q确保系统的健康，能及时发现问题并解决，包括能随时进行支持。
, V9 C2 E5 S; g/ v- }: \主动支持软件，桌面硬件，服务器及网络的搭建。
负责新员工，拜访者，兼职人员的本地硬件及软件安装及维护。
能为主动的或防护性的措施出差。
为公司的活动，展会及会议进行技术支持。
使用最新的一些技术性能指标汇报本地help desk的健康状况。
7 Y  o: [: J- Y/ `" ^发展商务支持流程标准，为突发事件管理制定指导意见。

职位要求：
对于搭建，配置和管理服务器设备有丰富经验，包括交换机，布线及防火墙等。
7 i, v* j/ p+ w2 Y; \2 D9 E有编写脚本经验，以及丰富的基于Windows和Linux的CLI经验。
% L& Y1 O7 N/ M0 H3 p1 v" X动态目录（DNS, DHCP，GPO’s 的区域分布结构）。
工作站及服务器的企业补丁管理。
Windows和Mac OS系统的自动化镜像及软件部署
1 Z8 u. v4 h8 z% @对发布视频会议记录以及合作技术的支持
有为跨国分布型企业进行IT支持的经验。

如您有以下经验者将优先考虑：
9 z: W8 F; ~) x  h项目管理经验
有支持Google应用的经验。
ITSM/ITIL的流程改进及工具 (LANDesk, ServiceNow, Workfront, Samanage, Remedy等) 。
* S, b5 T. P2 J+ {) v7 k状态管理工具的配置经验和知识（Ansible, CFEngine, Puppet, SCOM, SCCM, Powershell DSC, Chef等）。
0 e# K3 B$ d  m, u. V, Z有开发应对突发情况及升级流程的经验。
: O/ g- @2 C' s+ ^有维护Microsoft SQL / MySQL数据库经验，及支持MFA技术（例如RSA/OKTA）的经验。
拥有MCITP/CCNA/CCNP/A+/ Network+/ Security+ 证书。

Responsibilities:
匠甀瀀瀀漀爀琀 the entire lifecycle of technology implementations, from identifying and designing solutions for business requirements, to implementing those solutions and maintaining them through their lifecycle
5 }( H; L( l+ TEnsure all incidents are resolved in a timely manner
. N! e; ~0 ]. gMonitor and audit health of infrastructure, and be available to solve issues as they happen. This could include participation in an on-call support rotation
倠爀漀愀挀琀椀瘀攀氀礀 monitor and support software, desktop hardware, server and networking issues
3 o8 q) Y* B$ W* `# Z9 t8 K: m删攀猀瀀漀渀猀椀戀氀攀 for local hardware setups and software support for new hires, visitors and contractors
5 I4 A4 [) Y, N8 M( Y吠爀愀瘀攀氀 to remote sites for proactive and preventive maintenance visits
吠攀挀栀渀椀挀愀氀 support for company events, shows and conventions
删攀瀀漀爀琀 on health of local help desk and support using uptime and ticket-related performance metrics
  P2 k1 }! m' Z* IDevelop business support standards, processes and procedures, and guidelines for incident management

Qualifications:
Experience with setup, configuration, and management of network devices including switching, routing, and firewalls
/ D& Z  ]( c% w, d匠挀爀椀瀀琀椀渀最 experience, and extensive CLI experience on Windows and Linux
  {% A4 }# m+ U2 r% N, }Active Directory (DNS, DHCP, GPOs, regionally-distributed architectures)
" {# Q3 q; J1 U! yEnterprise patch management for servers and workstations
Automation of Windows and Mac OS imaging and application package deployment
' l- d* z* c: K+ W匠甀瀀瀀漀爀琀椀渀最 distributed video conferencing and collaboration technologies
3 ?3 T2 a: {3 D. d" T3 j: WExperience supporting IT in a globally distributed enterprise

Preference to candidates with:
- ]5 I) U/ j6 X: ^9 M倠爀漀樀攀挀琀 management experience
# t' e3 h" ^7 ~' }6 h* lExperience supporting Google Apps
ITSM/ITIL process improvement and tools (LANDesk, ServiceNow, Workfront, Samanage, Remedy, etc)
Knowledge of configuration state management tools (Ansible, CFEngine, Puppet, SCOM, SCCM, Powershell DSC, Chef, etc)
% ]# b! t; y) V/ J4 L- q% r  }Experience with development of incident response and escalation processes
& v) j1 T; W/ f7 s0 u- KExperience maintaining Microsoft SQL / MySQL databasesExperience supporting MFA technologies (ex. RSA/OKTA)
MCITP/CCNA/CCNP/A+/ Network+/ Security+ Certifications