5 J- _: N" X* T; t" LRoles and Responsibilities R: q: x& y; B4 T7 b4 ~, B
? Proactive maintenance
. \3 _7 t7 `4 S) R. l0 V/ f! c6 [2 P? To restore and recover the service based on SLA (Temprory and permanent solution)
3 T' n* ~0 |( H/ A5 Z2 E- b2 E: a? Implement disaster recover plan
7 F( I% A$ r9 H) G* w+ c. d? Escalating to CS and R&D and providing the required information
1 ~; G8 O' ?: j$ Q& v! s, Y? Second line support to field maintenance team 3 T) i* t$ G: ^- T4 u7 d1 N# X" q
? Output technical trouble shooting cases ! S2 ^* r* e! t$ H. I3 w: e4 |+ d
? Routine preventative maintenance and analysis on all network elements 8 d% @* q" N* K1 d' [9 V+ b2 O: k: t
? CR implementation supervision : ^+ B( v1 K5 V5 ^/ Z
? Release and data management (such as back up)
' u; q1 n/ D8 R6 {? IPBB and IP related dimension and planning 3 W }! g6 N: X: F$ ~
? Implementation for expansion , rehoming and integration
! A: \0 p1 ~1 F% n8 T, r? End to end optimization (planning and implementation)" t" Z+ O$ }5 ^+ n4 b! ^8 b; K9 m8 W
? Reporting: regarding KPI weekly and monthly. Make reports regarding to Fault Management and hand it on time. ' P" Q- D4 X1 M, v* W2 K
? Communication with customers
- J, ?) T4 Y, @! [? Providing training plan for FLM and FO % M0 n8 N4 \+ C% C$ U
/ D: f0 x& M7 r( v! J/ \
Requirements Skills
& H1 Q" y- i7 r? Proficiency in fault management
& n$ h2 l; d+ b? performance & capacity monitoring skills- Y/ H, {2 K/ V% x ]( F' P: m
? configuration management Experience9 W; z. P/ s% P* e/ A
? Experience in system upgrades, expansions & health checks of the network. : m8 X8 i% k1 l) ?1 T
? Minimum 5 years exprience in IPBB (Telecom or Service providor) ' C1 h* [/ d% p4 M4 f
? Having Huawei or Cisco certification minimum CCNP level or equivalant % z! ^$ {$ {: |: E) G
? Well versed with DataCom network architecture & protocols..
, T. N6 k3 y6 V+ k6 m' R? Experience in Huawei or Cisco IP equipments is a must.
C( S' i# F0 x$ `' ?" H? Familiar with O&M and technical support work flow.
" C# Z' N+ E" J' ^2 G0 o* @" y. 4 r4 y) ^( \, }
Education
7 N% ^ D, V, V. a. ~? Having Huawei or Cisco certification minimum CCNP level or equivalent
) Y9 Z, |0 ?. j3 @/ c$ [( v, r. {' h; d2 Y4 G$ a1 P
Other Requirements% a1 ^* z- C# S8 B, n; U- a5 X
? Good communication skill
8 o% @9 A3 R" ]? Fluent in English+ P, y1 e+ b: A+ E2 j m, Y
o5 z' a, X$ l' _Key Interfaces1 k& y" C+ K7 f R$ I" \) f
? Core Back Office Manager
/ i' P4 a8 {- c7 O1 h' j: Y* f8 j? IPT Team Leader
/ p2 a7 x. e4 u1 G6 f! g; w: h? Customer’s Operations Team# m* _3 P2 A6 |
7 C" ~2 L& t: W联系qq
' g6 n' D7 v7 O$ r9 p! u3 ^' B$ e3 P: V/ z
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