思科官方最新视频会议常见故障和解决方案文档汇总

■ Connection Failed’ message on a TelePresence Server

Explains how to troubleshoot a ‘connection failed’ message on a TelePresence Server.

■ Automatic logon not working in Cisco TMS. Prompted for username and password.

Outlines how to address the issue of automatic logon not working in Cisco TelePresence Management Suite.

■ Can’t start a presentation in a conference on a TelePresence Server while another presentation is shown

Explains how to troubleshoot the issue of starting a presentation in a conference when another presentation is being shown.

■ Cannot connect to a conference on a TS using a CTS endpoint

Describes how to connect to a TelePresence conference using a Cisco TelePresence System endpoint.

■ Cannot see participants in a conference but voices can be heard

Describes what to do if you can hear but not see participants in a TelePresence call.

■ Capturing network packets from MCU/TelePresence Server/Gateways/IP VCR

Explains how to capture network packets from MCU/TelePresence Server/Gateways/IP VCR.

■ Checking audio levels received by a TelePresence Server

Explains how to check audio levels received by a TelePresence Server.

■ Clearing TMS tickets about a service not running on an old TMS server

Explains how to clear a TMS ticket about a service not running on an old TMS server.

■ Configuring a T3 system to use a particular TelePresence Server

Explains how to configure a T3 system to use a particular TelePresence Server.

■ Configuring an RPX System on a TelePresence Server

Explains how to configure an RPX System on a TelePresence Server.

■ Connecting a scheduled call using Content Server with TMS

Explains how to connect a scheduled call using Content Server with Cisco TelePresence Management Suite.

■ Determining if a TelePresence Server is used in a call

Explains how to determine if a TelePresence Server is used in a call.

■ Disabling HTTP/HTTPS service on a TelePresence Server controlled by a Conference Controller

Explains how to disable HTTP/HTTPS service on a TelePresence Server controlled by a Conference Controller.

■ Disconnect reasons on a TelePresence Server

Explains possible reasons for disconnection on a TelePresence Server.

■ Displaying the name of endpoints during a conference

Details how to display the name of endpoints during a conference.

■ Does the TelePresence Server interoperate with the Cisco acquired Tandberg Experia

Outlines how the TelePresence Server interoperates with the Cisco acquired Tandberg Experia.

■ Downgrading a Cisco/Tandberg/Codian video conferencing product

Explains how to downgrade software for a Cisco, Codian or Tandberg device

■ Getting diagnostic information from a TelePresence Server

Explains how to get diagnostic information from a TelePresence Server.

■ How do I generate a new local certificate for a TelePresence Server?

Describes how to generate a new local certificate for a TelePresence Server.

■ How to tell if a TelePresence Server is a Conference Controller

Explains how to tell if a TelePresence Server is a Conference Controller.

■ Installing port and screen licenses and allocating to MSE blades

Explains how to install port and screen licenses and allocate them to MSE blades

■ Login prompt seen when accessing Java pages in Cisco TMS

Describes how to deal with a login prompt being seen when accessing Java pages in Cisco TelePresence Management Suite.

■ Making sure single screen endpoints are not displayed full screen on TelePresence endpoints

Explains how to ensure single-screen endpoints are not displayed full screen on TelePresence endpoints.

■ Message ‘Product not activated’ displayed

Explains how to troubleshoot the ‘Product not activated’ message on TelePresence Server.

■ Message displayed ‘Conferences on this system are managed by a Conference Controller’

Explains how to troubleshoot the ‘Conferences on this system are managed by a Conference Controller’ message on TelePresence Server.

■ MSE 8000 blades that can be used in a blade cluster

Outlines what MSE 8000 blades can be used in a blade cluster.

■ Not receiving CDR or trap log entries for systems in TMS

Lists possible reasons for failing to receive trap log entries for systems in TelePresence Management Suite.

■ Packet loss and poor audio/visual quality in one direction

Explains how to diagnose packet loss and poor audio/visual quality in one direction on a TelePresence product.

■ Remote endpoints are not displayed in wide screen (16:9) mode

Explains how to diagnose why remote endpoints are not displaying in wide screen (16:9) mode.

■ Setting up the TelePresence Server with a Cisco VCS

Describes how to set up the TelePresence Server with a Cisco Video Communication Server.

■ SIP message size restriction causes call drops

Explains how to adjust the maximum incoming SIP message size on Cisco Unified Communication Manager.

■ Small panes at the bottom of the screen cannot be seen

Describes what to do if, when you use the TelePresence Server, you are unable to see the small panes at the bottom of the screen.

■ System feedback to TMS is being blocked by the network or web server

Outlines possible reasons for feedback to TelePresence Management Suite being blocked by the network or web server.

■ TMS reports ‘No HTTP response’ for a system

Gives possible reasons for TelePresence Management Suite reporting a ‘no HTTP response’ message for a system.

■ Updating settings on Cisco TMS moving a system to a new location

Details how to update settings on Cisco TelePresence Management Suite when moving a system to a new location.

■ Using a T1 with an MCU

Describes how to use a T1 with an MCU.

■ Warning received ‘There are no free licensed ports, please install port license keys....’

Provides troubleshooting information on the ‘There are no free licensed ports, please install port license keys....’ warning message.

■ Why a web browser stops working with a TelePresence Server

Explains what to do if a web browser stops working with a TelePresence Server.

■ Why are my secure connections to a TelePresence Server being rejected?

Outlines the reasons why a secure connection to a TelePresence Server may be rejected.

支持一下:lol

学习了，不错，讲的太有道理了

支持一下！！

全是英文。。